Billing & Refund Policy

1. Try before you pay

Every new account includes a 14-day Tapestry Premium trial with no payment card required. The trial is the best way to confirm Premium fits your table before spending anything.

2. Plans

• Tapestry Premium is a monthly Patreon membership per account. The current price is shown on Patreon. Premium applies to campaigns you own; your players and invited co-DMs never pay.
• The free plan remains available indefinitely and includes the core campaign workspace.

3. Cancellation

You can manage or cancel your membership at any time on Patreon. Cancelling stops future charges; Premium features stay active while Patreon reports access to the Premium tier. Your campaigns and data are never deleted because a subscription lapses — premium features simply pause until Premium is restored.

4. Refunds

Payments are processed by Patreon, and refunds are issued through Patreon's creator workflow. If something went wrong — a duplicate charge, a billing error, or the Service was materially unusable — contact us within 14 days of the charge and we will make it right. Requests outside that window are considered case by case, in line with Patreon's refund practices and applicable consumer law in your country.

5. How to request a refund

• Reach us via the in-app feedback tool (available from the campaign menu once signed in).
• Include your Tapestry account email and the Patreon account connected to Tapestry.